In the enterprise setting, training benefits both end users and GIS professionals—so make training a priority, not an afterthought. The benefits of training for GIS specialists are apparent but the need for training casual or discipline specific users may not be as well recognized. Trained casual users benefit from using geospatial information while freeing GIS specialists for other tasks. Cross training helps create buy-in for GIS by developing staff members who are well versed in GIS in addition to a specific discipline such as planning or engineering.
Offering progressive training gives users a place to start and a way to grow. Training for any group should include an understanding of the strengths and limitations of the data and how to intelligently apply it to the organization's work.
Consensus building within the GIS department is also important. GIS staff members are more motivated if they are part of a team that shares common goals. Always giving deadlines and frequently inspecting work ensures both timeliness and quality. Through understanding what motivates people, GIS managers can build loyalty and team spirit. This process takes time and patience, but a unified effort always yields superior results